Question 1

What areas do you serve?

Accepted Answer

CR Fast Delivery IA serves Cedar Rapids, Marion, Hiawatha, and surrounding Linn County areas. We offer same-day delivery within our service area. If you're unsure whether your location is covered, please call us at 319-693-3662 and we'll let you know.

Question 2

What are your operating hours?

Accepted Answer

We are available 7 days a week for deliveries. Our standard operating hours are 8:00 AM to 6:00 PM, but we can arrange special delivery times for urgent requests. Contact us to discuss your specific timing needs.

Question 3

Do you offer same-day delivery?

Accepted Answer

Yes! Same-day delivery is one of our specialties. If you contact us before 2:00 PM, we can typically arrange same-day delivery for most items. For urgent requests after 2:00 PM, please call us to check availability.

Question 4

How is pricing calculated?

Accepted Answer

Our pricing is based on the service type, distance, and item size/weight. Use our online pricing calculator to get an instant estimate, or call us at 319-693-3662 for a custom quote. We always provide transparent pricing with no hidden fees.

Question 5

What payment methods do you accept?

Accepted Answer

We accept cash, credit cards (Visa, Mastercard, American Express), and debit cards. Payment can be made online when booking, or upon delivery. We also offer invoicing for business customers.

Question 6

What if my furniture gets damaged during delivery?

Accepted Answer

We take great care with every delivery and our team is trained in proper handling techniques. We carry full insurance coverage for all deliveries. If any damage occurs, we document it immediately and work with you to resolve the issue. Please inspect items upon delivery and report any damage within 24 hours.

Question 7

Are your vehicles insured?

Accepted Answer

Yes, all our vehicles are fully insured with comprehensive coverage. We carry commercial liability insurance and cargo insurance to protect your items during transport. You can request proof of insurance before booking.

Question 8

Can you deliver heavy items like pianos or safes?

Accepted Answer

We can handle most heavy items up to 2,000 lbs with our Mercedes Sprinter cargo van. For extremely heavy items or specialty moves, please call us at 319-693-3662 to discuss your specific needs and get a custom quote.

Question 9

How do you handle fragile items?

Accepted Answer

We use professional packing materials including blankets, padding, and straps to secure fragile items. Our team is experienced in transporting delicate furniture, artwork, and antiques. We can also provide custom crating for extremely valuable items.

Question 10

Do you offer assembly services?

Accepted Answer

We primarily focus on delivery and transport. However, we can arrange assembly through trusted local partners. Contact us to discuss your assembly needs and we'll provide a quote.

Question 11

Can you pick up from Facebook Marketplace or Craigslist?

Accepted Answer

Absolutely! We specialize in Facebook Marketplace and Craigslist pickups. We'll handle the pickup from the seller and deliver to your location, making the entire process hassle-free. This is one of our most popular services.

Question 12

Do you handle apartment moves?

Accepted Answer

Yes, we specialize in small apartment moves for studios, 1-bedroom, and 2-bedroom apartments. We're experienced with navigating stairs, elevators, and tight spaces. We can move your belongings efficiently and carefully.

Question 13

How do I book a delivery?

Accepted Answer

You can book online using our website contact form, call us at 319-693-3662, or email us at tagbaaboudoutalibou@gmail.com. Provide details about your delivery, and we'll confirm availability and pricing.

Question 14

What is your cancellation policy?

Accepted Answer

Cancellations made 24 hours before your scheduled delivery are free. Cancellations within 24 hours may incur a $25 cancellation fee. No-shows will be charged the full delivery fee. Rescheduling is always welcome.

Question 15

Can I track my delivery in real-time?

Accepted Answer

We provide estimated delivery windows and will call you 30 minutes before arrival. For real-time tracking on specific deliveries, please contact us directly and we can arrange this for you.

Question 16

How can I contact customer support?

Accepted Answer

You can reach us by phone at 319-693-3662, email at tagbaaboudoutalibou@gmail.com, or through our website contact form. We typically respond to inquiries within 2 hours during business hours.

Frequently Asked Questions

Filter by Category